Hello Dougl,Is the quote you posted for your bike? It looks like DTC shows up for N/C under the premium package. Do you have that package with E-ESA? If so, it looks like DTC should be there. It doesn’t make sense that this is a terminology issue.
Absolutely Panzermann, indeed digital has its price!!!It seems, then, that it should display DTC, @MarsRedRT.
Then there’s the issue of firmware updates to the display. Perhaps ‘DTC’ was originally omitted from the display option, but later added to avoid the ambiguity you are experiencing, so it might simply require a firmware update to the instrument panel rather than any DTC implementation.
But the dealer should be able to sort it by refreshing/updating relevant firmware based on what the VIN indicates it should have.
I might go and play with my fully analogue Yamaha SRX6 now … 😄
Quite the classical runaround you’re getting. Apparently no RT owners here to confirm.
Yes it seems that way...Will attempt to post my question(s) on the RT forum that Panzermann had suggested...Hoping folks out tere are responsive as you guys are...Thanks!!Quite the classical runaround you’re getting. Apparently no RT owners here to confirm.
It doesn’t sound right and since you’ve confirmed it with the sales person at the dealer you bought it from, that dealership should update your bike. ASC is not DTC. Does BMW have a national center? If so, escalate this. I had to do this with Triumph and it worked.Hello Dougl,
Problem is that dealers don't want to do it. They claim I already have DTC even though I don't see it under the "setting" menu. And to my question how do I know I actually have this DTC feature they can't really answer except to say take it or leave it kind of thing....
I am not looking to understand what each feature is, but rather looking for some level of confidence to assure me that I indeed I do have DTC installed/instantiated on my bike. That's all I am looking for. Even the sales person at the dealer where this bike was originally bought at, told me that when she looked at another 2018 bike that happened to be at their shop, that that bike's setting menu showed DTC and not ASC. So something doesn't sound right. I am also seeking assistance from the Luxury Touring forum to see if anyone out there knows something..
Yes, BMW have a national center. And indeed ths guy called me and told me I should take it to a dealer to be checked out. Like no s**t, I know I can take it myself. But asked him if I can get an answer as to what indeed should show up in the "setting" menu he said he is not a technical person and that he does not know. When asked to speak with a technical rep out at HQs he said those guys are only answering questions fielded by dealers. In other words, I got nothing from the guy that can help me. So ultimately I will be soon reaching out to a BMW dealer nearby my location and see again what they say regrding re-flashing SW/FW and such...It doesn’t sound right and since you’ve confirmed it with the sales person at the dealer you bought it from, that dealership should update your bike. ASC is not DTC. Does BMW have a national center? If so, escalate this. I had to do this with Triumph and it worked.
Got it, and thanks much for the advice!!!!@MarsRedRT - If you haven't yet, join the BMW MOA, and ask on that forum as well. Some really knowledgeable folks on that forum, but the signal/noise ratio can be poor at times. Specific questions get good answers early and then devolve quickly, but the data is good. I don't go there often, but have seen really good info there.
All, finally made an appointment with local BMW dealer to look at my issue and very possibly update SW/FW... Will of course keep you posted. Appointment is for next Friday... Can't wait to find out things...!!!As PM suggested, why don’t you get the dealer to update the firmware and software?
Here are BMW’s explanations of ASC and DTC. It looks like DTC is more advanced, accounting for lean angle
The BMW Motorrad ASC (Automatic Stability Control) rider assistance system is one of the most popular factory-installed optional accessories. You can find out more online!www.bmwmotorcycles.com
Hey Sturgeon, these are the exact thoughts that ran through my mind. Meaning that somehow either mistakenly or unknowingly bike was delivered without this feature even though original owner of the bike (from whom I bought the bike) paid for it. So I am going to the dealer next Friday and was told I would have to pay for re-flashing SW/FW(about $120.00) which I am willing to do. After all I am not the original owner, though it would make sense for BMW to correct problem on their expense, if indeed it is their mistake.I wonder if it was loaded with the wrong firmware at the factory when it was built, despite what the VIN indicates? Stuff happens. I know from experience that the difference between having DTC and not, is merely a different firmware, for those bikes that have the requisite sensor hardware, which yours almost certainly does.
If it were me, I'd ask BMW to have the local dealer re-flash the firmware with a version that includes DTC. Normally there's a charge for new firmware that includes option upgrades like DTC, but since the VIN indicates it should already be there, I'd make the case that the firmware 'upgrade' ought to be done for free. As far as I know, firmware can be (re)loaded at any time; just needs connecting to the dealer's service computer.
A quick look at the manual seems to indicate that there should be separate Settings for ASC and DTC...But the real question that still stuck in my mind is: Is DTC and ASC are indeed two separate functions both of which would be independently shown in the "Setting" menu?
I'm guessing that's the 'labour' cost for the dealer to do the re-flash. I have a 2016 R1200R. In 2017, BMW introduced an "ABS Pro" option, and I was quoted $745 (Canadian) for the firmware upgrade, and a free install if they did it when I had the bike in for service (implying it wouldn't be free if it was there for only the upgrade). This was the dealer where I bought the bike and with whom I'd been dealing for years (i.e. someone I trust). I reckon ABS Pro and whatever option for the DTC on your RT would be sort of comparable in cost, so it sounds like the dealer and/or BMW are providing the firmware for free and just charging you to install it. I'd want an assurance from the dealer that if what they do doesn't end up giving you DTC, there would NO charge....I am going to the dealer next Friday and was told I would have to pay for re-flashing SW/FW(about $120.00) which I am willing to do.
Yes, exactly what I am thinking/saying all along. In fact, if I am not mistaken, I also previously attached pages from my operating manual (in my case, 2018 RT the corresponding pages are: Pg 63 for ASC and Pg 64 for DTC. I think they really did a lousy job in describing what should/should not be seen on the "Settings" menu.
I used to own a 2004 R1150RT many years ago. Needless to say, it didn't have ASC or DTC, although it did have ABSIncidentally Sturgeon, what model year is your RT? Thanks much!!!
No worries, all is good. And thanks for taking time to research this topic !!!I used to own a 2004 R1150RT many years ago. Needless to say, it didn't have ASC or DTC, although it did have ABS
My "modern" BMWs are R1200R and R9T Scrambler. I downloaded a PDF copy of the 2018 RT owner's manual from BMW online, searched for DTC. and posted a screenshot of the pages. Sorry, I guess I missed seeing the photos you posted.