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Discussion Starter · #1 ·
Had the bike at the local dealer today for the annual service and new PR6's.

Just got a call from the dealer.
After the service was done and the technician did his test ride, two plastic pieces on the throttle body supposedly broke, the technician was stranded on the freeway and had to be picked up.

Good news, it happened to them and not me while out riding.

Bad news, ...... another 1000 smackers for parts and labor. 馃槶

Worst news, part is not in stock and on backorder supposedly in the entire US. REALLY?????
Guess the new bikes are all electronic now, so they do no longer use these plastic parts? (So I am told).
And the plastic supposedly fails "all the time" due to age and heat. Well, if it fails all the time, should BMW not have a surplus of this part????

Not happy, looks like my riding may be delayed for a while if the part needs to come from Germany.

It is time for MERCEDES to make motorcycles, ..... 馃が馃が馃が

Anyone else ever had this problem/heard of it?
 

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Never heard of it before, I hope the dealer is not charging you the full cost as it occurred when they were in charge of your bike, who's to say they did not cause the failure. Saying it's very common doesn't stack up for me as I don't think it's been posted before and they have no spares for this common fault.
Just my thoughts on it.
 

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Sorry to hear it, I hope the part arrives soon and you're back on the road. I've never heard of this failure, and with the internet being the way it is, if it happened regularly EVERYONE would know about it.
 

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Discussion Starter · #6 ·
Thanks very much Joe and Panzermann, much appreciated. So is this an aftermarket part, as the dealer says the OEM part is plastic?

I will forward this to the dealer.

They will charge me the full amount, nothing was offered in regards to a break in cost as it happened on their watch. I am just not a fan of dealerships, and will need to speak to them about this maybe a bit more frank.
What I also learned yesterday during drop of is that they would not work on an older bike, unless it is as clean as mine. The arrogance, really? So noone will work on your '55 Bel Air because it is old?

Again, not happy.
 

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This is amazing, not really , but exactly the same thing happened to me a couple weeks ago鈥.I did some maintenance on the 鈥11 R12R, took it out for a ride and about 3 miles from the house鈥..twisted the throttle and no response. I pulled over and twisted a couple of times and the plastic piece fell out鈥roke in half鈥



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Discussion Starter · #8 ·
Yup, that's the one. Sorry that happened to you as well.

Were you able to retrieve the part? Where did you find it?

OR, did you go with the aluminum aftermarket sollution?
 

Mark 鈥 Super Moderator
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So is this an aftermarket part, as the dealer says the OEM part is plastic?
Definitely aftermarket, Jochen. The parts fiche doesn鈥檛 show the part separately so I expect the dealer will be fitting a whole new throttle body (with plastic cable fitting, of course, because that鈥檚 how BMW builds them).
 

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Had the bike at the local dealer today for the annual service and new PR6's.

Just got a call from the dealer.
After the service was done and the technician did his test ride, two plastic pieces on the throttle body supposedly broke, the technician was stranded on the freeway and had to be picked up.

Good news, it happened to them and not me while out riding.

Bad news, ...... another 1000 smackers for parts and labor. 馃槶

Worst news, part is not in stock and on backorder supposedly in the entire US. REALLY?????
Guess the new bikes are all electronic now, so they do no longer use these plastic parts? (So I am told).
And the plastic supposedly fails "all the time" due to age and heat. Well, if it fails all the time, should BMW not have a surplus of this part????

Not happy, looks like my riding may be delayed for a while if the part needs to come from Germany.

It is time for MERCEDES to make motorcycles, ..... 馃が馃が馃が

Anyone else ever had this problem/heard of it?
yes indeed-- it is not at all uncommon,, outrageous parts prices, parts never on hand ,, and not a rare issue-- not being a smart but -- welcome to the world of bmw.
 

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Discussion Starter · #11 ·
Welcome to the world of BMW indeed. Been part of that world now for over 20 years.

BMW parts are on back order until June 17, then coming from Germany. So, ordered the parts today at BING in Kansas, parts are in stock.

Let鈥檚 get that bike back on the road, 鈥..
 

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Welcome to the world of BMW indeed. Been part of that world now for over 20 years.

BMW parts are on back order until June 17, then coming from Germany. So, ordered the parts today at BING in Kansas, parts are in stock.

Let鈥檚 get that bike back on the road, 鈥..
do you have the web site or store name/location of BING in Kasas? i'll check em out for bmw parts
 

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Discussion Starter · #13 ·

Mark 鈥 Super Moderator
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So the throttle bodies are made by Bing?
And you were able to order just the pulley(s)?
At that price, I鈥檇 carry spares on the bike!
 

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Discussion Starter · #16 ·
So the throttle bodies are made by Bing?
And you were able to order just the pulley(s)?
At that price, I鈥檇 carry spares on the bike!
Yes and Yes Panzermann. (y)
 
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Mark 鈥 Super Moderator
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In that case, it shouldn鈥檛 take much labour at all to fit, so a much more economical outcome.
 

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Yup, that's the one. Sorry that happened to you as well.

Were you able to retrieve the part? Where did you find it?

OR, did you go with the aluminum aftermarket sollution?
Dealer ordered mine, took 3 days to come in, couple hundred dollars. I would definitely check back with your dealer or you can PM me and I鈥檒l be happy to pass along my dealers info.


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Discussion Starter · #19 ·
Dealer ordered mine, took 3 days to come in, couple hundred dollars. I would definitely check back with your dealer or you can PM me and I鈥檒l be happy to pass along my dealers info.


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Thanks Brian.

Well, my dealer sucks. They were not able to find the part until 6/17 out of Germany, and did not do anything. I did my own research and found the part at BIING Carburetors in Kansas. BING is the OEM for BMW! You think my dealer would order the part? NO! Had to order it myself and ship it to my dealer.

Got a call today, informing me that the parts fit (NOOOOOOOO, .......................... REALLY?????) and that the bike is ready for pick up. I will have her back tomorrow and need to find an alternative so I do not need to go to my dealer who knows NOTHING and is just out for a quick buck to make. I cannot believe that they would not already know all this and do the work for me, it is called customer service, right?
 
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